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Terms & Conditions

Customer Care

Customer service is a top priority at Weaving Waves. All our customers will be served swiftly, promptly, fairly and respectfully, without placing any regard to age, gender, sexual orientation, race, caste, creed, ethnicity, religion, disability, language proficiency or socio-economic status. 

Policy Statement

We are dedicated to providing exceptional customer service and have established transparent standards for client support, service and care. We operate within a set of well-defined values and principles that benefit our customers, partners, people and the planet; embracing challenges, innovating everyday and collaboratively designing a fashionable and sustainable future. 

 

We endeavour to comply with all legislative standards, legal and statutory guidelines, client policies, obligations and best practise, where needed, reasonably achievable, and relevant to our operations and the jurisdictions we operate in. 

 

Compliance with this policy is tracked, maintained and monitored within the framework of our integrated management system. We review and evaluate our performance on a regular basis and consult relevant parties to enhance the value we create through the services we provide. 

 

We efficiently and effectively leverage our resources to provide clear, comprehensive and accessible information about our products, propositions and services. All inquiries and complaints shall be handled promptly by a senior member of staff, with escalation to the board of directors or independent arbitration as needed and appropriate. This policy strives to assist us in ensuring and maintaining the highest standards of client service and customer care.

Disclaimer

The Weaving Waves ("we", "our", "us") Privacy Policy endeavours to safeguard and protect the privacy and confidentiality rights of our customers, clients and site visitors ("you", "your", "yours"). We, hereby, declare that your personal details/information shall not be shared with any third parties, unless it is absolutely necessary to provide you with a service. We request you to kindly read and review our Privacy Policy points (listed below) as per your discretion. By accessing our website/web portal, you acknowledge that you have read and understood the policies, and thereby, agree to be bound by the terms stated below. 

Sustainability & Responsibility at Weaving Waves [R&D]

  • Vegan Leather: Leveraging sustainable bio-fabrication processes, cutting-edge materials and existing biotechnological infrastructures to create plant-based polymer blends and vegan-leather from cacti and mushrooms.

  • Designed in Labs, Revolutionizing the future: Investigating the viability of bio-fabricated leather substitutes made from mushrooms and recombinant collagen manufactured in strains of yeast, which is later assembled into fibers and meshed into leather.

  • Sustainable & Smart Clothing: Developing bio-fabricated functionalized cotton fiber using recombinant cotton plants (genetically restructured with a modified glow-in-the-dark sugar moiety).

  • Consciously emulating life’s genius (Biomimicry): Grown by microorganisms and spun in a lab. Weaving Waves is engaged in exploring lab-grown spider-silk, employing DNA from the banana spider (golden orb weaver) to teach bacterial strains to create artificial spider-silk threads (polypeptide fibers) that are seemingly stronger than bulletproof fabrics (polyaramid kevlar fibers) and steel

  • First Weaving Waves' spider-silk t-shirt, tie and scarf collection to be launched and auctioned in January, 2023.

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Netbanking & 40+ Online Payment Gateways

Payment Methods
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